• Shop the newest designs from our semi-formals collection - Summer Festive II

    Term & Conditions

    Welcome to Nida Azwer Atelier

    As a service to our customers. Please review the following terms and conditions that govern your use of the Nida Azwer.com site. Nida Azwer.com reserves the right to update or modify these terms of use at any time without prior notice to you. For this reason, we recommend that you review these Terms of Use whenever you use this site.

    Exchange Policy

    We have a “No Exchange/Refund” policy. Exchange or refund of any product(s) will take place, if the product(s) received has any defect in terms of either there is a tear in the fabric or any manufacturing defect

    We have made significant efforts to accurately display the colors of our products that appear on the NidaAzwer.Com. However, as the actual colors you see will depend on the resolution screens from your devices either mobile or desktop, we cannot guarantee that your monitor's display of any color will be accurate. The exact color or texture of the final item may slightly vary from what is seen on screen, products cannot be exchanged or returned for this reason.

     

    Product Information

    We pay great attention to the information regarding the characteristics of the products through technical descriptions, list of fabrication, how to use and photographs that illustrate the products. All this is done within the limits of technique and respecting the best market standards.

    For any questions and/or queries, the client may contact us through the mail at customerservice@nidaazwer.com

     

    Price and content information

    While nidaazwer.com strives to provide accurate pricing information, pricing or typographical errors may occur. Nidaazwer.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Nidaazwer.com shall have the right, at nidaazwer.com's sole discretion, to refuse or cancel any orders placed for that item. in the event that an item is mispriced, Nidaazwer.com may, at nidaazwer.com's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

    We do our best to provide you with great values on the site. Nidaazwer.com does not price match with any other online or offline retailer. We strive to maintain highly competitive prices and review them regularly in order to serve you with great values, every day.

    Merchandise content: Nidaazwer.com attempts to be accurate in its product descriptions. however, Nidaazwer.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If you find a product is not as described, your sole remedy is to contact the customer service department.

    Objectionable content: You understand that by using this site or any services provided on the site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the site and any service at your sole risk and that Nidaazwer.com and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable.

     

    Order Acceptance

    Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized. The order information is verified for accuracy and your order is shipped (except for orders, including paid for with a credit card, debit card, bank transfer, which are charged at the time of placing your order, not when your order is shipped). Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

     

    Shipping and Handling

    Unstitched Lawn: Ready to Deliver

    Basic Pret: 1 -2 Weeks

    Luxury Pret: 4 - 6 Weeks

    Formals: 8 - 12 Weeks

    Mirror Work: 3 - 4 months

    Bridals: 5 - 7 months (The timeline varies according to the customization and other factors) 

     

    Imporant note: Please note you may face delays in deliveries due to the ongoing COVID-19 pandemic or other unforeseen circumstances.

     

    Sustaining Craft:

    This garment is made of craftsmens from the villages of Pakistan aiming to revive age of embroideries & textiles. All mirror work articles take 90 days to process. Any inconsistency in the work is part of the look and limitation we have while working with people from remote areas of our country, our aim is to revive, sustain & promote local embroideries & textiles of Pakistan.

    Please handle with care as delicate fabric and embroideries will not be replaced free of cost. No exchange, No refund.

    Dry clean only

    Delivery Charges

    Charges of international orders are calculated based on the destination and the weight of your shipment. Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay. Also, please ensure to check the Duty charges (if any) of your shipment as the duty charges will be payable to the courier company at the time of the delivery.

    Please note that international orders may be subject to taxes & duties and will be responsibility of the customer. Any applicable duties or fees (If any) will be collected at the time of order delivery.

     

    Custom/duties/Taxes

    When ordering goods from Nidaazwer.com for delivery overseas you may be subject to pay Import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for Customs clearance must be paid by you; We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Nidaazwer.com, you are considered the Importer of record and must comply with all laws and regulations of the country in which you’re receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that Cross-Border deliveries are subject to opening and inspection by Customs Authorities.

    Privacy

    You acknowledge that any personal information that you provide through this site will be used by nidaazwer.com in accordance with Nida Azwer’s privacy policy.

     

    For questions and concerns please email us at customerservice@nidaazwer.com

     

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